Customer Service

For inquiries regarding your Generals Cash Card or Generals Bucks account, or to make suggestions for new accepting locations, contact the Generals Cash Card Service Center:

E-mail:
mycard@generalscashcard.com
Please include student name, 9 digit College ID# (beginning with an H), and birth date in your email.

Phone
1-888-913-HCCC (4222)
Representatives are available Mon. – Fri., 8 a.m. – 6 p.m. Eastern Time. International callers may call 1.267.327.4699.